Refund policy

Return Policy 

At Spray Filters Direct we value our customers' satisfaction and strive to provide the highest quality products and services. However, we understand that sometimes things don't go as planned, and you may need to return an item.

This return policy is valid for the countries: Continental United States

• You have the right to return 30 days after the arrival of your order.
• The products can easily be returned.
• The actual return costs are the responsibility of the customer and must be paid to the shipping party. This applies both in the case of dissatisfied products as well as a defect received product.
• With most packages the return labels are in the box, if this is not the case send us an email at info@sprayfiltersdirect@gmail.com and we will send them digitally. You can then print them and add them in the return package.
• There will be a 15% restocking fee on all returns

Note: only products in NEW* condition can be returned, we reserve the right to refuse a return with traces of use. 

*New = These are unopened products in their original packaging and products that have never been used.

Once we have received and verified your return, you will have your refund within 10 business days using the payment method you used when ordering.

• We comply with all relevant laws regarding returns and refunds. 
• We reserve the right to change our return and refund policy at any time to comply with applicable legal requirements.
  
  

Contact Information:

• Address: 101 Margaret St, Marietta, OH 45750, United States
• E-mail: info@sprayfiltersdirect.com
• Contact Form: Contact us
• Phone: +1-919-726-8018
• Company Name: Spray Filters Direct
• Customer Service: Monday to Friday from 9 a.m. to 8 p.m.

For more information, feel free to contact us.